Last Updated: February 2026

1. Introduction
Mino Mobile Sauna (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our mobile sauna rental services.
We operate in Canada and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect
We may collect the following types of personal information:

A. Information You Provide Directly
• Full name
• Email address
• Phone number
• Billing address
• Delivery address
• Booking details
• Payment information (processed securely through Stripe)
• Signed waiver forms (if applicable)

B. Payment Information
Payments are processed securely by Stripe. We do not store your full credit card number on our servers. Stripe may collect and process payment information according to their own privacy policy.

C. Waiver Forms
If you complete a digital waiver form through our form platform, your submitted information will be stored securely on that third-party platform.

D. Email Marketing Information
If you opt in to receive emails from us, we collect your email address to send promotions, updates, and important service information. You may unsubscribe at any time.

3. How We Use Your Information
We use your information to:
• Process bookings and payments
• Confirm reservations
• Deliver and set up the sauna
• Communicate regarding your rental
• Send marketing emails (if you opt in)
• Improve our services and website
• Comply with legal obligations

4. Consent
By providing personal information to us, you consent to its collection and use as outlined in this Privacy Policy.
You may withdraw consent at any time by contacting us, subject to legal or contractual restrictions.

5. How We Protect Your Information
We implement reasonable physical, technical, and administrative safeguards to protect your personal information.
Payment data is processed securely through Stripe using encrypted connections (SSL technology).
While we take security seriously, no method of transmission over the Internet is 100% secure.

6. Third-Party Services
We may use trusted third-party services to operate our business, including:
• Stripe (payment processing)
• Jotform (waiver forms)
• WordPress and booking plugins
These third parties have their own privacy policies governing how they handle personal data.
We are not responsible for the privacy practices of external websites or platforms.

7. Email Marketing
If you subscribe to our emails:
• You may receive promotional offers, service updates, or special announcements.
• You may unsubscribe at any time using the link provided in emails.
We will not sell or rent your email address to third parties.

8. Data Retention
We retain personal information only as long as necessary for:
• Fulfilling bookings
• Accounting and tax purposes
• Legal requirements
• Business recordkeeping
Waivers may be retained for liability protection purposes.

9. Your Rights (Canadian Residents)
Under Canadian privacy law, you have the right to:
• Access your personal information
• Request corrections
• Withdraw consent
• Request deletion where applicable
To make a request, contact us using the information below.

10. Cookies
Our website may use cookies to:
• Enable booking functionality
• Improve user experience
• Maintain website performance
You can adjust your browser settings to refuse cookies.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Mino Mobile Sauna Email: Minomobilesauna@outlook.com Phone: 705-698-8021